On a mission to make education accessible and affordable for everyone

FAQs

naalsalman.com is a digital education platform where you can buy courses made up of recorded lectures on various O and A Level subjects.

To purchase a course, simply go to the course page and click the “Add to Cart” button. You will be redirected to a log in/register page. From there, you will be redirected to the payment page where you can provide your billing information and complete the purchase OR you could manually transfer the money on the given account details and within 24 hours the course will be unlocked for you.

After purchasing a course, you will receive an email with a link to access the course content. You can also access the course content by logging into your account on our website.

No, you cannot download the course content. However, you can access it online as many times as you want.

If you miss the monthly QnA session, you can submit your questions beforehand in the following month’s session. You can also watch a recording of the session afterwards.

 

 

We offer a 7- day refund policy from the date of purchase. To be eligible for a refund, you must contact us at [email protected] and provide a valid reason for your request.

Yes, we use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or modification.

No, you cannot contact the course instructor directly. However, you can submit your questions during the monthly QnA session or contact us at [email protected] for any course-related queries.

Yes, you can suggest a topic for a course by contacting us at [email protected]. We are always looking for new ideas to expand our course offerings.

If you experience technical issues with accessing the course content, please contact us at [email protected]. Our support team will assist you in resolving the issue as quickly as possible.

You have access to the course content for 12 months from the date of purchase. After that, the course content will no longer be available to you.

No, sharing your login information with others is strictly prohibited. Your login information is for your personal use only, and sharing it with others violates our terms and conditions.

If you have questions outside of the monthly QnA session, you can contact us at [email protected]. Our support team will assist you in resolving any course-related queries.

We accept payment through major debit cards and credit.

Yes, we offer group discounts for organizations and companies interested in purchasing multiple courses. Please contact us at [email protected] for more information.